I, Peppermint Puff am not responsible for tax or fee's your order may receive.
Orders are marked at the price paid, it is illegal for me to mark the price down.
Please be aware of any local customs charges when ordering.

Orders are shipped 1st Class Standard within the UK and Standard of Upgradable Signed & Tracked for international.

1st Class Standard
Great value option to get your post delivered safely and on time
Includes compensation cover up to £20

1st Class Signed For
Proof of delivery including a signature from the receiver
Confirm online or on your mobile when your item has been delivered
Compensation cover up to £50.

Special Delivery Guaranteed Next Day by 1pm*
End to end tracking and signature on delivery online or via your mobile
Compensation cover up to £500 for loss and damage

Europe and International Standard
Great value shipping option, but comes with no tracking.

Europe and International Signed & Tracked
Full end to end tracking
signature on delivery
Compensation cover up to £50

*Next working day will be from shipping date, not order date. Orders shipped on a friday are guaranteed by 1pm the following Monday

If you have chosen a shipping option with Tracking your number will be sent to you with your dispatch email. You can keep an eye on your order at www.royalmail.com

All items are shipped from Sevenoaks, Kent, England.
Peppermint Puff is a one person business and all items come from a pet free, smoke free home.
Please note that small delays may occur at busy times. I will do my best to ship orders out as quickly as I can.

Jewellery Care Information

It is important to look after your jewellery once it reaches you, I assure to send out my products in the best condition possible and I have some advice to help you keep them at that standard for as long as possible!

~ Apply any lotions, perfumes and make-up and let them set/dry before putting on your jewellery.
~ Do not wear jewellery when swimming, washing or during exercise / strenuous activity (it’s got to be said that sweat is not kind to metal!)
~ Keep away from direct sunlight, heavy rain and extreme high and low temperatures
~ When storing your jewellery please keep it in self-seal bags / gift boxes, I will provide them with your items!
~ Please be gentle with your jewellery, I like to “stress test” some pieces to see how durable they are however they are still handmade and some items can be delicate!
~ Items made from polymer clay are baked to make them hard but please be gentle as they can still be delicate, please avoid contact with water.

For more in depth information check: http://www.peppermintpuff.co.uk/jcare.html

Custom Orders
At this time I am unable to do custom orders! Sorry!


Sold Out Items
What does it mean when an items sold out? Sadly it means It's already found it's home with a lovely customer! One of my goals with Peppermint Puff is to create one off pieces, once i've made a piece, I move onto the next wild and wonderful idea! However if you look around I'm sure you will find something else to your taste! Keep an eye on the Facebook page for new items I've created! If you really like something drop me a comment or an email and I'll let you know if I have anything else similar in the works! :)